At Spain Ticket Bureau, we think that everyone deserves to pay the lowest prices. That is why we have developed the ‘WEB MATCH PRICE PROMISE’.
Our promise to the customer is to provide all the best events at the lowest price on the net. Therefore, if you can find the same tickets on another website for a lower price, we will match it.
In Spain Ticket Bureau you will be paying the lowest price for the ticket and also you will be benefiting from our excellent customer service and efficient delivery system.
Please let us know if you find a ticket cheaper elsewhere and we will be glad to match the price: customerservice@ticketbureau.info
Please read the procedure below in which we operate our WEB MATCH PRICE PROMISE.
PROCEDURE
Please telephone us on +34 93 488 22 66 or e-mail us at customerservice@ticketbureau.info with your price match request.
When contacting us it is mandatory that you provide the following information:
- Last name and First name
- Telephone Number (including country code)
- Email
- Ticket or event that you have seen
- Price of the ticket/event seen
- Website in which you have seen the ticket/event (Please provide the URL of the website)
Once we get all your information, our sales team will actively search to prove your price match request and contact you by telephone or email as soon as possible.
CONDITIONS
Please note that the WEB MATCH PRICE PROMISE is only applicable to those events marked with the specific sign described at the event’s characteristics. Ticket Bureau will only proceed the match price requests for which this option is valid.
Ticket Bureau SL will not match price for any from the following providers: Football clubs, event organizers or official ticket box offices.
Bulk purchase negotiations with other web retailers are unable to be proved.
- A price match can only be provided on current prices.
- When comparing a price, this one must come from a recognized, legally, reputable, trading internet retailer.
- The approval of the retailer is up to the discretion of Ticket Bureau SL.
- If the price has been matched, it will remain matched for 1 day. If the customer exceeds this time limit a new request must be made.
- The price match is non transferable. It will only apply to the person purchasing the event/ticket.
- The price match will apply to the overall basket price and will take into consideration delivery charges and other charges incurred that do not relate directly to the ticket.
Ticket Bureau reserves the right to decline, terminate or revoke any request made by the customer.